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Frequently Asked Questions

Your go-to resource for answers to common queries, providing clarity and assistance on various topics. Browse through our curated list to find solutions quickly and easily.

Subscription

All your questions regarding your AceQBank subscription.

How Do I purchase a Subscription?
Follow below steps for purchasing any AceAmcQ subscription
  1. Create an AceAmcQ Account .You will see 2 Buttons Next to each subscription
    • Try Demo
    • Subscribe
  2. Click on subscribe any plan you want to subscribe you will be redirected to the multiple plans
  3. Choose from the plans you want to buy based on your need
  4. Proceed with the payment. We offer multiple payment options
  5. On the payment page put the email you used to register your account
  6. Upon successful payment your account will be activated and you can start using your subscription
What subscription plans do you offer?
We offer multiple and flexible subscription plans suiting your need. Each of the subscription has 3 plans offering 3 months 6 months and 1 year. You can also contact our support for any custom plans, our support will review and evaluate your subscription plans and give you access.
Can you tell Which is the recommended subscription?
Our AceAmcQ premium subscription offers all the resources you need for preparation including Qbanks, Recalls bank and self-assesments for 6 months. All of our subscriptions are afforadable and cost effective especially AceAmcQ premium. Ultimately it depends on your need and study plans which subscription is best for you.
How do I activate my subscription?

Upon successful payment our customer support will review your payment and account will be activated immediately. If you have any querries regarding your subscription activation you can contact our support 24/7.

Do you offer any discount?
Yes we offer discount all over the year. Currently we have put a 10% discount on all plans. Keep checking our social media pages (facebook intagram) for discounts and updates.
How Do I use a discount code?
On the payment page click on add promotion code and proceed with the payment, the discount will be applied and you will be charged only the remaining amount.
I forgot to apply the discount code, what’s next?
Unfortunately we can’t offer any cashback once the payment is already done.

Billing

All your questions regarding your AceAmcQ subscription billing.

What methods of payment do you accept?
We offer multiple payment methods based on your region. You can purchase a subscription using any credit/debit card, Googlepay, applepay cashapp,wechat and Banks payment options. Click on a subscription to explore the payment options. If you have any difficulties regarding payment reachout to our support.
Is the payment process on AceAmcQ secure?
Yes, AceAmcQ has partnered with Stripe, a trusted payment gateway used by millions of companies worldwide and industry-leading payment processor known for its robust security measures and adherence to strict compliance standards. This partnership ensures that your payment transactions are protected by advanced encryption technology and comprehensive fraud prevention mechanisms, providing you with a safe and reliable payment experience. None of your information is shared with AceAmcQ. Visit stripe for more information.
What is your refund policy?
Our goal is to offer the finest and most reliable preparatory resources for your preparation. Our refund policy is designed to be fair and transparent, ensuring that our users are satisfied with their experience with AceAmcQ. Please note that we adopt a strict/no refund policy in most cases in order to ensure the best user experience and quality of our products. Unless otherwise mentioned in this agreement with aceamcq, no refund, cancellation or changes to subscription shall be allowed. Please review the following details regarding our refund policy:
How do I purchase a subscription?
Our goal is to offer the finest and most reliable preparatory resources for your preparation. Our refund policy is designed to be fair and transparent, ensuring that our users are satisfied with their experience with AceAmcQ. Please note that we adopt a strict/no refund policy in most cases in order to ensure the best user experience and quality of our products. Unless otherwise mentioned in this agreement with aceamcq, no refund, cancellation or changes to subscription shall be allowed. Please review the following details regarding our refund policy:
Is the pricing in US or Australian dollars?
Our goal is to offer the finest and most reliable preparatory resources for your preparation. Our refund policy is designed to be fair and transparent, ensuring that our users are satisfied with their experience with AceAmcQ. Please note that we adopt a strict/no refund policy in most cases in order to ensure the best user experience and quality of our products. Unless otherwise mentioned in this agreement with aceamcq, no refund, cancellation or changes to subscription shall be allowed. Please review the following details regarding our refund policy:
I don’t have access to the mentioned payment methods, what can I do?

In case you don’t have access to the payment options, you can contact our support. We will look for possible options and arrange some payment options if required.Please review the following details regarding our refund policy:

AceAmcQ Qbank

All your questions regarding your AceAmcQ Qbank.

How do I use the Qbank?

After buying the qbank subscription login to your account, click on launch test.
On the qbank dashboard you can see multiple options in the sidebar.
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Qbank

 Activate Qbank 1 or  2 using this option. On default Qbank 1 will be active.

Create test

Click on create test. Here you can create a test in different modes timed/tutor/random/category-wise.

System

Select a system in which you want practice tests. You can also create test in multiple systems.

Number of Questions

Put your desired number of question ranging 10-40 depending on your pace of learning. The software will create a test accordingly.

Test interface

Once a test is created you can see a lot of options for mark, previous, next Normal lab values, Notes, Highlight,. Checkout the help section on how to utilize these options.

 Previous test

You can see all your previously attempted tests here. There are 3 options for PREVIEW, RESULTS and ANALYTICS.

Performace

see all your progress history here including your OVERALL PROGRESS, Reports and GRAPHS 

Notes

See all your saved notes with lots of different options. EDIT, DELETE AND advanced optimized SEARCH OPTION.

What does ACEMACq Qbank offer?
AceAmcQ is the australia’s only qbank with over 6500 High-yield questions designed to meet All AMC MCQs exam objectives. Aceacmq covers all the 21 desciplines. Check our demo or visit our qbank page to know more about qbank subscription. We have subscription plans available for 3 months 6 months and 1 year.
Does AceAmcQ qbank has reset option?
We offer a one-time reset option with subscriptions. Once a reset has been used, a subscription cannot be reset again, regardless of the duration remaining on the subscription or purchase of additional renewals. Applying Reset will erase all the progress data including your overeall results, tests results.

Recalls Banks

All your questions regarding your AceAmcQ Recalls Banks

How Do I access the recalls subscription?
On the home page click on the log in page a window will appear with Qbank login and recalls login. Click on recalls login and you can see your recalls bank dashboard.
What does AceAmcQ recalls bank consist of ?

The AceAmcQ Recalls Bank is a comprehensive collection of solved recalls. Our recalls bank subscription includes access to all the solved recalls pool. Currently we have solved recalls for the past 7 years categorized monthwise and year wise from 2018-2024. With a dedicated team of 16 doctors and instructors from various specialties, AceAmcQ is committed to delivering high-quality recalls.

Expert Team: Our team comprises experienced doctors and instructors from diverse medical specialties, we also have employed the top scorers of the AMC MCQs exam to review the recalls ensuring that the recalls provided are accurate, relevant, and comprehensive.

Quality Recalls: We meticulously curate recalls that are commonly repeated in the exam, with an impressive average of 45-60% of recalls and 70-80% of recall concepts being reiterated. This focus on high-yield content helps streamline your preparation and enhances your chances of success. We have a passing rate of 90% evident from our quality recalls bank.

Detailed Explanations: In addition to providing answers, we go the extra mile by offering detailed explanations for every option. This approach ensures that you not only know the correct answer but also understand the underlying concepts thoroughly.

Comprehensive topic coverage: Our goal is to empower you with a comprehensive understanding of each concept tested in the exam. By offering detailed explanations, we help you grasp the nuances of various topics and strengthen your knowledge base effectively.

How often are Recalls updated?

We are constantly working on recalls pool by continuously updating the recalls as soon as we get it. The recalls pool go through a thorough process before making them available to you. We are working with a community of 20K members preparing for the amc mcqs exam. We collect, refine and and farward the recalls to our team of doctors and content writer making sure the recalls are avaible quickly to you

Continuous Updates: We are committed to keeping our recalls pool current and upto-date by continuously updating it as soon as we receive new recalls. This ensures that you have access to the latest exam recalls, allowing you to stay ahead in your preparation. We are working with our developers for arranging modules for weekly and daily recalls updates so you have access to the latest recalls before your exam day.

Thorough Process: Before making recalls available to you, we subject them to a thorough refinement process. Our team actively reviews and verifies each recall to ensure accuracy and quality. This thorough process helps maintain the integrity of our recalls pool and ensures that you receive reliable content.

Community Engagement: With a community of 20,000 members preparing for the AMC MCQ exam, we have access to a wealth of insights and resources. We actively engage with our community to collect, refine, and forward recalls to our team of doctors and content writers promptly. This collaborative approach enables us to deliver recalls to you quickly and efficiently.

Do I have access to the upcoming recalls collection with my current subscription?

YES Absolutely! You will have complete access to our updated recalls inventory as long as your subscription is valid. We have implemented a prompt updating process to ensure that you receive access to new recalls as soon as they are updated. This means that whenever we update our recalls inventory with new content, it is dynamically added to your subscription without delay. Our system seamlessly integrates new recalls into your subscription, allowing you to access them instantly without any additional steps or charges.

How are recalls categorized?
Recalls are categorized year-wise and monthwise. Each year has recalls collection from FEB TO NOV. you can intantly launch year and then navigate through the specific months.
When will subjectwise recalls released?

AceAmcQ team is actively working on subjectwise (speciality-wise like pulmonology recalls, cardiolgy recalls) to further streamline your preparation. We are going to release our beta version soon stay tuned!

Services

All your questions regarding your AceAmcQ services

Does AceAmcQ offer a shorter duration plan?
Our goal is to offer you customized and flexible plans suiting your needs. All our subscription plans are flexible and cost effective. We have different plans available for each subscription plans. Checkout in the respective section and explore all plans. If you still can’t find a suitable plan contact our support. We will work through it and make you a custom plan based on your need.
How can I extend my subscription?
Sign in to your account click on the extend option next to the desired plan you want to extend, choose duration of plan and proceed with the payment.
How do I change my details(i.e name, email, address )?

In order to change your details sign in  to your account. Click on profile you can update your name address phone number and email. Please ensure that your information are current and upto-date. AceAmcQ will not be is not liable for any consequences arising from inaccurate or outdated information.

How can I change my password?
Sign in to your account click on profile. In the bottom section you can see change password options. Put your current and new desired password and then click on update.
How can I access my account if I forget the password?
If you forget your password you can always click on “forget password?”, put your email and a unique email will be sent to your registered email. Click on the link and fill the form accordingly.
How to contact AceAmcQ?
You can always reach out to our support team through the contact form or support@aceamcq.com Additionaly you can also contact us via the website live support chat, our Facebook & Instagram and our official whatsapp. We are team is live 24/7 and you can contact any time.

Self-assessment

All your questions regarding your AceAmcQ Self-assesment

How do I access the self-assements?
On the homepage click on the log in. A window will appear with Qbank login and recalls login. Click on qbank login. You can see your self-assesment on your dashboard with launch button next to it.
How do I begin my mocks subscription?
Once you have purchased subscription from AceAmcQ, it will be available on your my account page on our website with launch button available next to the subscription. Click on the launch and you can start using your mocks subscription.
How many self-assessments do I have and when can I take them?

We have 3 self assessments available, based on your need you can subscribe to any plan. Once subscribed the self assessments will be available in your dashboard. You can practice the self assessments anytime during your subscription based on your study plans.
How many attempts do I have for each mock?
You can take each mocks two times I.e you will have two attempts for each mock.
How much time do I have to preview my attempted mocks?
24 hours review is available for each mock after which you can’t preview. In the preview full explanations will be available for each options. However your results and analytics will be available as long as your subscription is valid.
How do interpret my scores/performance?
After completing a mock you will receive an approximate 3 digit score. Note that passing marks is 250 on a scale of 0-500. You will also see your percentage of total corrects in your result.
in the analytics section you can see comprehensive breakdown of your score and also your subject performance.
How can I reset/delete my mocks history?
We offer a 2 time reset option with subscriptions that have been active continuously. Once a reset has been used, a subscription cannot be reset again, regardless of the duration remaining on the subscription or purchase of additional renewals.
Where do I see my previous mock results?
To see your result for the previous mocks you can click on previous mocks on the side bar. There you can see all the mocks attempted. There will be 3 buttons. One is for preview one for results and one for analytics.
On what devices can I take mocks?
You take mocks on all devices desktop, phone, tablets and TV. Our interface is customized for all the devices but for the best possible experience we recommend you practice on desktop.

Demo

All your questions regarding your AceAmcQ demo account.

What is AceAmcQ demo?

AceAmcQ demo is the perfect way to try our qbank, self-assesments and recall bank. Please note that it comes with limited features and the purpose is to provide a realistic experience of our products.

Do I have access to all the features?

No, you don’t have access to all the features in demo. Some pages are filled with sample information to provide a realistic experience of this software.

How do I use the Demo?

Qbank

After registeratipn login to your account, click on launch next to each qbank. 

On the qbank dashboard you can see multiple options in the sidebar.

Please note that all the below features aren’t available in demo

Create test:

Click on create test Here you can create a test in different modes timed/tutor/random/category-wise.

System:

Select a system in which you want practice tests. You can also create test in multiple systems.

Number of Questions:

Put your desired number of question ranging 10-40 depending on your pace of learning. The software will create a test accordingly.

Test interface:
Once a test is created you can see a lot of options for mark, previous, next Normal lab values, Notes, Highlight: Checkout the help section on how to utilize these options.

Previous test:

You can see all your previously attempted tests here. There are 3 options for Preview, Result and analytics.

Performace:

see all your progress history here including your Overall Progress, Reports and Graph

Notes

See all your saved notes with lots of different options. Edit, Delete and advanced optimized Search option.


Mocks

After registeratipn login to your account, click on launch next to each mocks.

On the mock dashboard you can see multiple options in the sidebar.

Mocks:
Launch a mocks using this option. You will have 3.5 hours and 150 questions.

Previous Mocks:

See you details results and analytics in this section.
Performance

See your details performance for overall results reports and graphs analytics

Reset options

Reset and delete all your mocks history

How long do I have access to the demo?
There is no time limit and you can access demo anytime.
Can I upgrade demo account?

Yes, you can upgrade demo. Sign in to your account then click subscribe next to the resources you want to upgrade.

Login

According to your purchase Package, please select the appropriate button below to proceed with login.